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Question

Error inviting user. Try again

  • March 21, 2025
  • 3 replies
  • 50 views
P

Hi, I am a new user to Datasnipper.

I have in over 2 weeks been in dialog with Datasnipper, as I cannot Invite any users, as I keep getting the error “Error inviting user. Ty again”.

Has anybody gotten had the same problem? I have tried to add 3 different emails, all having an Office 365 license. 

3 replies

M
  • Marios Morad
  • Participating Frequently
  • March 25, 2025

Hey ​@peter welcome aboard 🚢

There’s quite a few parameters that could affect this that we’ll need to know the license of your account in order to look into.

Have you reached out to our support team directly through support@datasnipper.com? We should definitely be able to help you that way.

Alternative, share with me in a DM your email address and I can take a look on my end (please don’t share it in the thread 😊)!

M
  • Marios Morad
  • Participating Frequently
  • April 3, 2025

Hey again ​@peter !

 

Did this get solved for you by any chance? Any findings we can look into? 🙂

M
  • Marios Morad
  • Participating Frequently
  • July 11, 2025

Hey ​@peter I know it’s been quite a while, but as a curious person I have to ask, was this resolved? I’ve not heard of issues with inviting users at all in the past few months, so want to make sure we solved this one too.

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